Get in touch with us

Contact with us
PHONE
‭+1 (971) 400-7558‬
EMAIL
adam@hookugc.com
LOCATION
University of Oregon, Eugene
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Frequently asked questions

Can I choose the creators who make my content?

We handle creator selection for you based on your brand’s needs, target audience, and content goals. Our vetted network of creators ensures high-quality, authentic UGC that aligns with your brand’s voice and marketing objectives.

Do you offer custom content, or is everything pre-packaged?

While our service is productized for efficiency, we offer flexibility within our packages. You provide a detailed brief, and we tailor the content to fit your brand’s messaging, style, and audience preferences. If you need something highly custom, reach out, and we’ll explore a solution.

How do I know if UGC will work for my brand?

UGC is one of the highest-converting forms of content for digital marketing, helping brands build trust, increase engagement, and drive sales. If your brand markets directly to consumers, whether in eCommerce, beauty, tech, or lifestyle, UGC can significantly enhance your online presence.

What’s the difference between Organic UGC and Paid UGC?

Organic UGC is designed to feel natural and authentic, perfect for social proof, brand credibility, and community engagement. Paid UGC, on the other hand, is optimized for ad performance, focusing on persuasive storytelling, hooks, and CTAs that drive conversions.

Do you offer any guarantees on content performance?

While we can’t guarantee specific performance results (as factors like ad spend, targeting, and platform algorithms play a role), we do ensure that all content follows best practices for engagement and conversion. If something isn’t right, we’ll work with you to refine it.